TRAINING OVERVIEW

Certification Overview

Lean Agile Institute Certified Scrum Master (LAI-SM) is a designation provided to someone who completes the Learning Objectives for Scrum Master and demonstrates the knowledge to perform this role. Scrum is one of the most popular and used Agile Framework. Knowledge of Scrum is an important part of Agile Knowledge Area.

This course provides the learners with the knowledge of Scrum Framework including the Roles, Events, and Artifacts. The course follows the Scrum Guide written by the creators of Scrum. LAI Certified Scrum Masters are able to use Scrum in their organizations and thereby, lead and support Agile Transformation using Scrum.

After going through LAI-SM certification course, the learners are able to:

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1. Explain how Scrum is related to and aligned with the Agile Manifesto and Agile Principles.
2. List Scrum Values and describe how are these Values present in Scrum Framework.
3. List the characteristics of Scrum Master, Product Owner and Development Team roles in Scrum.
4. Discuss the roles of Scrum Master, Product Owner, and Development Team.
5. Describe the responsibilities of Scrum Master, Product Owner and Development Team in different Scrum Events - Sprint Planning, Daily Scrum, Sprint Review, and Retrospective. 
6. Describe the activities done in different Scrum Events - Sprint Planning, Daily Scrum, Sprint Review, and Retrospective.
7. List Scrum Artifacts and describe each one.
8. Create "Definition of Done" and its purpose for a Development Team.
9. Explain Scrum Master Core competencies and how Scrum Master uses these competencies to make their teams high performing teams.
10. Explain Scrum Master's role in a scaled environment.
11. Explain how Scrum Master supports his/her organization going through Agile Transformation. Agile Framework for enterprise has earned recognition and wide adoption due to its suitability for enterprise environments, scalability, flexibility, and adherence to agile principles. Implementing Agile requires commitment, preparation, and a methodical approach. QUANTIK offers a broad range of services to help you start, scale, or fine tune your chosen agile framework rollout. We can help you launch your first release train, define value streams, structure your portfolio layer, and configure shared services to support the rollout.

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 Certification Overview

Lean Agile Institute certified Agile Product Owner (LAI-APO) is a designation provided to someone who completes the Learning Objectives for Agile Product Owner and demonstrates the knowledge to perform this role. Scrum is one of the most popular Agile Framework and Product Owner is an important role in Scrum. Knowledge of Scrum and Product Owner role is an important part of Agile Knowledge Area.

This course provides the learners with the knowledge of Agile and Scrum Framework from the perspective of the Product Owner role. LAI certified Agile Product Owners have the core competencies to work with Customers, Stakeholders, and the Development Team to define Product Vision, conduct Product Planning and Forecasting, and collaborating with the Team to enable them to develop right Product.

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1. Describe the characteristics and responsibilities of the Product Owner and the benefits and anti-patterns of having this role.
2. Describe how the Agile Product Owner collaborates with the Development Team for activities like product backlog creation & refinement.
3. Perform the role of the Agile Product Owner in different Scrum Events.
4. Describe how the Agile Product Owner engages with Stakeholders to get information, feedback, and insights.
5. Describe how to Establish a Product Vision collaboratively with other Stakeholders and conduct Vision Workshops.
6. Explain product backlog estimation and prioritization techniques.
7. Explain the process of Value Delivery Management to deliver Value to the Customer over time.
8. Empathize with user – Demonstrate design thinking techniques to understand your users and build products they love.
9. Conduct User Story Mapping Exercise and Story Writing Workshop.
10. Practice writing Agile Requirements (using User Stories etc.) including Acceptance Criteria.
11. Explain Minimum Viable Product and Minimum Marketable Features.
12. Demonstrate hypothesis driven approach to validate product ideas.
13. Describe the role of Product Owner in a scaled agile Environment.
14. Demonstrate the competencies needed to perform a Product Owner role in DevOps Environment.

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  Certification Overview

LAI-AF certification course provides the learners with the basic knowledge of Agile and Agile Frameworks. 

After going through LAI-AF certification course, the learners are able to:

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1. Recognize why the Agile Manifesto and Agile Principles were formulated.
2. Interpret how the Agile Manifesto and Agile Principles apply to their roles and organization.
3. Distinguish what Agile is and what Agile is not.
4. Explain how the Agile Principles relate to Agile Practices.
5. Describe the Agile generic process.
6. Describe Agile Frameworks - Scrum, Extreme Programming and Kanban.
7. Implement a visual indicator that fits into your work environment.
8. Explain the importance of Feedback, Retrospective and Continuous Improvement in Agile.
9. Explain what DevOps is and its importance.
10. List different Agile Scaling Frameworks. Delivering complex projects is what we do. When your project or program is introducing fundamentally new ways of doing business, using your business-as-usual delivery process may not be sufficient. 

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 Certification Overview

Certified Agile Facilitator (LAI-CAF) is a designation provided to someone who completes the Learning Objectives for Agile Facilitation and demonstrates the knowledge to perform this role.

The course provides the learners with the fundamentals and knowledge of Agile Facilitation and enables them to develop Professional Facilitation Skills for conducting in-person and virtual meetings. Certified Agile Facilitators skillfully facilitate Agile Practices and Agile Framework Meetings.

After going through LAI-CAF certification course, the learners are able to:

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1. Define the Purpose and Outcome of the Meeting and design the Meeting Flow.
2. Facilitate a Meeting while maintaining neutrality and creating a collaborative space.
3. Demonstrate an array of tools and techniques practiced by professional facilitators.
4. Practice the art of collaborative meeting design, including the importance of smart preparation.
5. Skillfully practice techniques to facilitate Decision Making and Collaborative Conversations.
6. Skillfully practice techniques to facilitate Agile Frameworks Meetings and Agile Practices.
7. Describe how to address some of the dysfunctional behaviors in the meetings.
8. Demonstrate tools and techniques to facilitate Large Group Meetings and Events.
9. Demonstrate tools and techniques to facilitate Remote Meetings and Events.
10. Create and begin using a customized facilitator self-development plan. 

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Certification Overview

LAI Certified Agile Coach (LAI-CAC) is a designation provided to someone who completes the Learning Objectives for Agile Coaching and Professional Coaching and demonstrates the knowledge to perform this role. 

This course also enables the learners to develop Agile Mindset and instigate an agile way of working in the teams they work for as a servant leader.

After going through LAI-CAC certification course, the learners are able to:

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1. Explain the Agile Coaching competencies and gain the knowledge needed to develop these Agile Coaching competencies.
2. Perform self-assessment against the Agile Coaching Competencies and define the Agile Coaching Development Path for themselves.
3. Distinguish among the different expertise needed for Agile Coaching – Professional Coaching, Mentoring, Facilitation and Teaching and demonstrate these.
4. Understand Agile Mindset, Values, Principles and Practices and leverage these in coaching the Agile Teams.
5. Demonstrate the use of tools and techniques helpful for assessments, growth, and development of their teams to move from good to great teams.
6. Demonstrate the use of tools and techniques for handling conflicts and dysfunctions in a team.
7. Define and Design Agile Coaching Contract and Coaching Alliance.
8. Understand the importance of Emotional Intelligence and how to work with the teams to improve their EQ.
9. Engage with the Organization as well as with other Agile Coaches in different Organizational Cultures and environments they need to work in.

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     Certification Overview

LAI certified Enterprise Agile Coach (LAI-EAC) is a designation provided to someone who completes the Learning Objectives based on Enterprise Agile Coaching Competency Framework, the only framework existing today that defines the profession of Enterprise Agile Coach and demonstrates the knowledge to perform this role.

After going through LAI-EAC certification course, the learners are able to:

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1. Explain the competencies and gain the knowledge needed to develop those Enterprise Agile Coaching competencies.
2. Distinguish among the different coaching expertise needed for Enterprise Agile Coaching – Lean-Agile Coaching, Professional Coaching, Organizational and Systems Coaching & Executive and Leadership Coaching and demonstrate these.
3. Assess themselves against the Enterprise Agile Coaching Competencies and create a self-development path.
4. Understand Lean-Agile Mindset, Values, Principles and Practices and leverage these in coaching the Enterprise during the Agile Transformation.
5. Demonstrate use of tools and techniques from the discipline of Organizational Change and create strategy to lead Agile Transformation as an Enterprise Agile Coach, even for organizations with highly resistant cultures.
6. Use concepts of Systems Thinking in coaching Agile Transformation in the Enterprise and leverage it for quick wins.
7. Demonstrate knowledge regarding Business Agility and implementing agile way of working in functions other than Technology like Finance, Procurement, Marketing, HR, Operations etc.
8. Engage with the Organization as well as with other Enterprise Agile Coaches with different expertise to coach Agile Transformation.

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     Certification Overview

Certified Agile Business Analyst (LAI-ABA) is a designation provided to someone who completes the Learning Objectives for Agile Business Analysis and demonstrates the knowledge to perform this role. Agile Business Analysis is an important part of Agile Knowledge Area.

This course provides guidance into the work of a business analyst in an agile environment contrasted with the traditional BA role. It is based on the Agile Extension to the BABOK® Guide Version 2.0 produced in collaboration between the IIBA® and the Agile Alliance. The course introduces a selection of techniques that align well with the agile approach and philosophy.

Agile approaches and methods are growing in popularity with project teams. The LAI-ABA course presents practices and tools for agile BAs working in any of the emergent fields of agility.

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1. Describe the role of a business analyst in an agile environment. 
2. Work as a part of Agile Team, bridging the gap between the Business and Development.
3. Explain the responsibilities of an Agile Business Analyst towards the Agile Team as well as towards the organization.
4. Explain the use of Discovery and Delivery frameworks and principles in an agile environment.
5. Demonstrate the Business Analysis techniques applicable to the agile business analysis frameworks and principles.
6. Identify Business Analysis techniques that contribute to the delivery of artifacts that bring Customer Value in Agile environment.
7. Facilitate and contribute to the continuous improvement of the Agile Team.

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•      Certification Overview

Certified Design Thinking Coach (LAI-DTC) is a designation provided to someone who completes the Learning Objectives for Design Thinking Coaching and demonstrates the knowledge to perform this role.

The course prepares the learners with competence, practical experience, and confidence to successfully support teams and organizations through design thinking projects. The learners are able to apply, teach and coach the methods and principles of design thinking in different organizational contexts.

From Enterprise Agile Coaching Competency Framework perspective, Design Thinking is an important tool to achieve Business Agility in an organization and hence, Coaching for Design Thinking is a specialization that enables Enterprise Agile Coaches to support Business Agility in an organization.

After going through the LAI-DTC certification course, the learners are able to:

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1. Demonstrate innovation mindset and Assess themselves for having traits of a design thinker.
2. Communicate what design thinking means to them and why it is important.
3. Teach and Coach through the Design Thinking Process.
4. Observe the impact of team dynamics on design thinking projects, and explore various strategies to deal with them effectively. 
5. Apply Product Design Thinking and Service Design Thinking to real-life cases and organizations.
6. Explore different styles of Coaching.
7. Develop their own Coaching skills and reflect on their own Coaching style.
8. Explore different tools and methods 
9. Describe how to recognize the potential of innovation teams and how to activate them.
10. Design and execute design thinking projects, which take into account the bigger picture, such as the organization’s strategy, internal culture or constraints, etc.

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     Certification Overview

 Certified Design Thinking Practitioner (LAI-DTP) is a designation provided to someone who completes the Learning Objectives for Design Thinking and demonstrates the knowledge to perform this role. Design Thinking is an important tool to achieve Business Agility which is an important Knowledge Area in the Enterprise Agile Coaching Competency Framework.

This course empowers the learners with effective mindsets of a designer to solve design and business problems for their organization with creative thinking. 

After going through LAI-DTP certification course, the learners are able to:

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1. Describe design thinking and why we need it.
2. Explain the design thinking approach to solving problems.
3. Describe business uses of design thinking.
4. Describe the design thinking mindset and Assess themselves for having traits of a design thinker.
5. Apply design thinking approaches and tools to a variety of challenges and problems.
6. Explain the concept of empathy & ethnography in the context of Design Thinking.
7. Explain the concept of divergent and convergent thinking.
8. Explain the concept of prototyping in the context of Design Thinking.
9. Describe the various Design Thinking Process / Approaches - Double Diamond, d.School 5-Stage Design Thinking Process and Designing for Growth.
10. Apply Product Design Thinking and Service Design Thinking to real-life cases and organizations.

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   Certification Overview

Kanban is an important tool which helps you have better Flow in your organization from Concept to Cash. Kanban is based on the principle of "Stop Starting, Start Finishing" which means that work in progress should be limited and any new work should only be started when the existing piece of work is delivered or pulled by downstream function. Kanban is an approach to Change Management and Continuous Improvement. 

LAI-KF certification course is for learners who want to get their work organized, improve visibility, have better communication, and collaboration. It is relevant to everyone involved in service delivery and want to be predictable and adaptable without a big revolutionary change and reorganization. 

After going through LAI-KF certification course, the learners are able to:

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1. Define core concepts of the Kanban like visualization, WIP limits, explicit policies, metrics, etc.
2. Describe the Principles and Practices of Kanban.
3. Design and implement a Kanban board in their own context.
4. Demonstrate how to proceed to the next level of team and organization excellence using Kanban.
5. Explain how to use the Kanban to manage the work and enable the team to self-organize around the work.
6. Run Kanban meetings.
7. Illustrate skills to improve team morale by reducing overburdening and waste.

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     Certification Overview

  The Change Management Specialist (CMS)® Certification, developed exclusively for the Management and Strategy Institute, is designed to give the student a solid understanding of how to implement change in a corporate environment.  The training material included with the Change Management certification will help you design and manage change programs, persuade people to change and respond to resistance to change.  The Change Management Specialist (CMS)® certification exam will challenge your knowledge on the subject matter. 

Learning Objectives

 The Importance of Effective Change Management

Positive changes to a business can help it be more efficient, less wasteful, and more productive. Here’s how you can apply it to your company.
Organizational change management is essentially a wide-scale plan that aims to increase individual and organizational effectiveness by making use of behavioral science technology. The purpose of this is to reduce the chances of negative fallout in a business and to put more emphasis on the “people side” of how an organization can change.

Why is effective change management important?

Provide direction to units in your organization

•  Losing your sense of direction is common. If you’re a fairly large organization, then embracing effective change management can help ensure that individual units can align themselves with your business’s goals. It also helps to track and resolve issues as they appear.
  

Adapting to external changes

•  Businesses can find it challenging to adapt to external changes unless they have a strong and versatile team. External factors can play a considerable role in organizational change. A great example would be the COVID-19 pandemic that forced many of us to work from home. By embracing these factors and managing these changes effectively, you can work towards maintaining an effective business.
  

Improving overall performance, efficiency, and productivity

•  Organizations that adapt to different ways of working are usually at the forefront of productivity-increasing strategies. When you adapt to different workflows, it can encourage innovation, it can motivate workers, and will increase productivity. As such, it’s essential to place a heavy emphasis on effective change management.

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     Certification Overview

 Want to be the leader with the winning business strategy for the digital future?

Ambitious digital-driven startups are creating and cornering new markets in every sector. And yet, most legacy businesses continue to operate by old playbooks. Most are not keeping pace with the changes in their industry, let alone leading the way―what are you and your company doing?

In this course, part of the Digital Leadership MicroMasters program, you will understand the three types of players that are shaping the new business landscape; the three phases of transformation that every firm will encounter on its journey to business reinvention; and the three winning moves that will ensure your business success along the way.

With current case studies and practical experience-based advice, learn how to rethink traditional business models from the outside in, assemble the right team for the journey ahead, and make bold strategic choices along the three phases of digital transformation.

Digital Implications of COVID - we piloted “Office Hours” in our prior run for Verified Learners. This is a closely curated faculty discussion board to capture real-time, global feedback. Learners appreciated relating the course content to today’s operating challenges.

We had an interesting response to questions including:

• What are the operational and strategic implications of COVID?
• What role does digital play if any in how management responds?
• What have you learned in the process?

Look forward to engaging and learning from you as we all navigate these complex times.

Taught by a professor with expertise at the intersection of business and digital strategies, this course will equip managers to step up to play important roles during the digital transformation processes within companies. Chances are that the company where you work now is engaging in some digital transformation activities and this course will provide you with skills and perspectives to play pivotal roles and guide your company.

 Learning Objectives 

What you'll learn

• Learn to navigate the world of digital ecosystems.
• Understand the collision between traditional and digital business models and how to reinvent your business for future success.
• Discover ways of competing and collaborating with other companies to create and capture value.
• Realize how powerful machines can amplify your company's human talent.
• Learn to assemble the team to experiment with new ideas, re-examine your core beliefs, and reinvent your business rulebook for the digital future.

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